Safety Trained Supervisor (STS) Practice Exam

Who provides immediate feedback on crew performance?

1. Safety and health rep

2. General superintendent

3. First line supervisor

4. Project or general manager

The correct answer is: First line supervisor

The first line supervisor plays a crucial role in providing immediate feedback on crew performance. This position is typically closest to the work being done and directly oversees the crew's daily activities. As such, the first line supervisor has the opportunity to observe both the strengths and any shortcomings in performance in real-time. Immediate feedback is essential in maintaining safety standards, ensuring compliance with procedures, and fostering a culture of continuous improvement among workers. Supervisors can address issues promptly, reinforce safe practices, provide guidance, and recognize good performance as it happens. This hands-on, direct feedback loop significantly contributes to the overall effectiveness and safety of the crew. In contrast, individuals in higher management positions like the general superintendent or project manager may not be as directly involved with day-to-day operations and thus may not be in a position to provide timely feedback on each crew member's performance. Safety and health representatives may focus more on compliance and policy enforcement rather than giving immediate feedback specific to crew actions.